Player support

Let’s get you back to the table.

Something broke? Blame the dealer for thirty seconds, then tell us what happened.

What to include

  • Game name and app version
  • Device model and operating-system version
  • Steps that reproduce the issue
  • What you expected and what happened instead
  • A screenshot or short recording when it is safe and useful

Helpful categories

Installation

Opening, updating, or device compatibility.

Gameplay

Rules, turns, cards, scoring, or visual state.

Ranked or reconnect

Match status, ratings, table return, or session recovery.

Accessibility or other

Focus, contrast, text, motion, audio, controls, or anything else.

Support is provided for current testing without a guaranteed response time. Do not include private information that is not needed to understand the issue.

Site settings

Make the site comfortable.

Language and table-name choices are not stored. The complete Palace browser game stores its progress and sound/motion choices only on this device. A privacy-choice cookie is used only if you ask us to remember that optional cookies must stay off.

Privacy control center

Your privacy choices

Read the California Privacy Policy and Notice at Collection